Why do you collect personal data?
Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. We collect personal data so that we are able to deliver our service to you. Your personal data may be used for the following purposes:
- Supplying our services to you. Your personal details are required in order for us to deliver training advice, products and service that you have requested.
- Communicating with you. This may include responding to emails or calls from you when you complete a form on this website or make an enquiry by phone or in writing.
- Supplying you with information.
- We will use your information to process your order for our services and to ensure that you receive all the necessary information to receive or access those services.
- We may also contact you to check that you were satisfied with the services you received. From time to time we may use your name or job title and company details (including company logo), when publishing feedback comments on the success page of our website or on Trustpilot or on other marketing materials.
- By using or contacting us via this site, you consent to your data being retained by Animal Courses Direct and shared as necessary for accreditation, administration, accountancy, marketing and practical training requirements.
What personal data do you collect?
The information we collect may include:
- your title;
- your name;
- your job title;
- your address;
- the country you live in;
- your email address;
- your phone numbers;
- your date of birth;
- your payment information: If you choose to pay your course fees by credit or debit card then the necessary payment details will be collected through a secure payment gateway;
- your IP address (used for security purposes);
- information about your training requirements;
- information of how you found out about us;
- details of your skills, education and working career as relevant
How do you collect it?
You provide personal data to Animal Courses Direct voluntarily by:
- completing an enquiry form on our website or requesting we contact you by phone
- applying to join a training course
- completing our liability waiver form (if attending a practical placement)
- enrolling on a training course
What do you do with my personal data?
We use personal data for administrative purposes. This includes:
Contacting you about your enquiry via phone, email or SMS (as applicable)
Receiving payment (e.g. direct debits);
Maintaining databases of our learners and their educational progress
Accreditation, administration, accountancy, marketing and practical training requirements.
How long do you retain information?
We retain personal data relating to payments, VAT, tax and accounts for the minimum statutory periods required by UK law. We retain information relating to historic bookings and purchase to enable us to analyse the performance of the business over time and plan for the future success of the company. We only keep this information for as long as is necessary to perform this task.
Passing information to third parties
We will not sell, trade, transmit or otherwise pass on your personal information to a third party, except where it is necessary to deliver our services (such as delegate details to practical training venues).
Updates and Effective Date
Agreeing to Terms
The Animal Courses Direct website (www.animalcoursesdirect.co.uk), is operated by Animal Jobs Direct Ltd whose registered office is Animal Courses Direct, 27 Old Gloucester Street, London, WC1N 3AX. Our Registered Company No is: 05612792. Our Vat Registration number is: 988 5072 65. Our Telephone number is: 0208 432 4075.